Schuurman-schoenen NL Reviews
(Rated by 13 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.3
Base on 13 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.4
- Shipping & Delivery4.5
- Return Policy4.5
- Good Value4.4
- Customer Service4.2
Recent Customer Reviews (13)
Andrea Kirsch
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Timothy Bacon
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Newark Patel
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Edna McKnight
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Monika Amsel
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Ollie Daughtry
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Gilles Rochefort
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Quinta Oord
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Albika Batukayev
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Francesca Mitchell
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Schuurman-schoenen NL Pros & Cons
Pros
1
Large assortment of branded and own-brand shoes for women, men, and children, offering a wide selection to customers.
2
Fast delivery, often next day, with free shipping on orders over €30.
3
Easy and quick returns with a 14-day money-back guarantee, making the shopping experience low risk.
4
Customer service is generally friendly and helpful, resolving issues without much hassle.
5
Loyalty program with a Waardecheque (value voucher) system that rewards customers with extra points and discounts.
6
Multi-channel presence with 44 physical stores in addition to the online shop, allowing for flexible shopping options.
7
Effective use of digital marketing and mobile-optimized website, improving user experience and sales efficiency.
8
Trendy and comfortable footwear that keeps up with seasonal fashion trends.
9
Reliable quality and durability from well-known brands, ensuring long-lasting wear.
10
Personalized shopping experience both online and offline with expert advice.
11
Convenient and secure shopping with easy returns and quick delivery.
12
Savings through loyalty programs and personalized discounts.
13
Efficient digital marketing and website management that improve user experience and product discovery.
CONS
1
Some customers report poor shoe quality, such as soles detaching shortly after purchase.
2
Customer service issues include being redirected to shoe manufacturers for repairs and low compensation offers.
3
Occasional order processing errors, such as orders being canceled before delivery without clear explanation.
4
Some customers experience slow or unclear communication from customer service.
5
Delivery problems reported with third-party couriers (e.g., DHL leaving packages unsecured).
6
Some customers feel the in-store atmosphere is rushed, affecting customer friendliness.
7
Occasional suspicion about fake discounts or suspicious offers on the website.
Schuurman-schoenen NL Features and Benefits
Features
Large assortment
of branded and own-brand shoes for women, men, and children, offering a wide selection to customers
Fast delivery
often next day, with free shipping on orders over €30
Easy and quick returns
with a 14-day money-back guarantee, making the shopping experience low risk
Customer service
generally friendly and helpful, resolving issues without much hassle
Loyalty program
with a Waardecheque system that rewards customers with extra points and discounts
Multi-channel presence
with 44 physical stores in addition to the online shop, allowing for flexible shopping options
Effective digital marketing and mobile-optimized website
improving user experience and sales efficiency
Extensive and up-to-date collections
for ladies, men, boys, and girls, including sneakers, boots, sandals, and elegant shoes from top brands
Over 80 different brands
ensuring a broad choice in styles, colors, and sizes to suit various tastes and needs
High-quality branded shoes
designed for durability, comfort, and perfect fit
Online shopping with helpful filters
to quickly find the ideal pair by brand, size, color, and style
Physical stores (44 locations)
in the Netherlands for in-person shopping and personalized advice
Flexible return policy
enhances customer convenience
Customer account system
to collect discounts and value cheques for savings
Trendy and comfortable footwear
keeps up with seasonal fashion trends
Reliable quality and durability
from well-known brands, ensuring long-lasting wear
Personalized shopping experience
both online and offline with expert advice
Convenient and secure shopping
with easy returns and quick delivery
Savings through loyalty programs
and personalized discounts
Efficient digital marketing and website management
improve user experience and product discovery